Kim-Marwin Reglin
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Articles
Recent activity by Kim-Marwin Reglin-
What to do if you cannot sign a document
If you are experiencing issues and cannot sign your Penneo document, it is usually caused by a browser cache issue, an outdated digital ID app, or a specific technical error code.To resolve the iss...
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ERROR_OPENID_008: ID Verification Failed (Code: 400)
Error MessageSystem Message: There was a problem generating the signing certificate.ERROR_OPENID_008 / Code: 400 / Additional Details: ID verification failed“The ID card/passport couldn't be verifi...
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ERROR_OPENID_014: Signature Invalid
Error MessageDetails about the error message: There was a problem finalizing the signature process. Internal Server Error: Signature is not valid.ERROR_OPENID_014What this meansThis error occurs wh...
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ERROR_OPENID_012: The signer's Social security number doesn't match
Error Message: Details about the error message: A problem occurred while initializing the signing process.The signer's Social security number doesn't match What this meansThis error indicates that ...
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I want to sign a document but my preferred signing method is not available. What do I do?
If you want to sign a document using a specific method (such as Swedish BankID or BankID Norway) but do not see it as an option, it means the sender of the document has not enabled it. To fix this,...
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Penneo Collect (Form Builder Overview) 1/2
The Form Builder in Penneo Collect lets you create custom forms that collect data and signatures from respondents. Forms can be saved as drafts while you work, published when ready, and updated at ...
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International Signers Guide
If you have been requested to sign a document via Penneo but do not hold one of the electronic IDs supported by Penneo (such as MitID or BankID), you can still complete the process securely. The s...
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Onboarding Guide for Penneo Users
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Getting Started with Penneo Collect
Penneo Collect simplifies the way you gather data and signatures. Instead of sending a PDF for a client to fill out manually, you provide a digital form. Once the respondent completes the form, Pe...
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Generating OAuth 2.0 Client Credentials
This guide explains how to generate the credentials your integration needs to authenticate via the OAuth 2.0 protocol. 📄 Overview ✅ Prerequisites ⚙️ Step-by-Step Configuration 🔒 Se...