Troubleshooting for Signers
Fixing common errors (e.g., "Access Denied" or ID failures).
- What to do if you cannot sign a document
- RROR_OPENID_008: ID Verification Failed (Code: 400)
- ERROR_OPENID_014: Signature Invalid
- ERROR_OPENID_012: The signer's Social security number doesn't match
- Why is a signed document missing from my archive?
- I want to sign a document but my preferred signing method is not available. What do I do?
- International Signers Guide
- Supported Browsers & System Requirements
- Email Signature Validity Warnings
- I cannot continue past the one-time code when signing with Norwegian BankID on mobile - why?