Skip to main content
Penneo status page
Learn more
Help Center Help Centre home page
Dansk Français Nederlands
  1. Help Center
  2. For Signers (Help for your Clients)

For Signers (Help for your Clients)

Instructions on how to sign documents, verify identity, and troubleshoot issues.

The Signer Archive

  • Retrieving Finalized Documents

Troubleshooting for Signers

  • What to do if you cannot sign a document
  • RROR_OPENID_008: ID Verification Failed (Code: 400)
  • ERROR_OPENID_014: Signature Invalid
  • ERROR_OPENID_012: The signer's Social security number doesn't match
  • Why is a signed document missing from my archive?
  • I want to sign a document but my preferred signing method is not available. What do I do?
See all 10 articles

How to Sign

  • How to sign a document
  • Which Signing Methods can be used?
  • Signing with ID Verifier
  • Signing with .beID
  • Signing with itsme®
  • Signing with AusweisApp
See all 11 articles

© Penneo, Gærtorvet 1-5, DK-1799 Copenhagen