Trust1Connector overview for Penneo eID signing
Penneo uses Trust1Connector software to retrieve identification data from eID cards during the signing process. When you select the .be ID as your signing method, the system will prompt you to download and install this software if it is not already present on your computer. If you do not have the necessary permissions to install Trust1Connector, contact your IT administrator so they can perform a default installation for all users. Select your operating system to view specific instructions: Windows or MacOS.
Trust1Connector installation for Windows
To install Trust1Connector on a Windows operating system, follow these sequential steps:
1. Click on Download Software.
2. Locate the downloaded file in your downloads list. The file is typically named Trust1Connecter-intel-3.8.8.dmg (or a similar version). Click the file to open it.
3. Accept the software terms and click Install.
4. Wait for the installation process to complete; do not close the window until the process finishes.
5. Click Finish to complete the installation.
Trust1Connector installation for MacOS
To install Trust1Connector on a MacOS device, follow these sequential steps:
1. Click on Download Software.
2. Locate the downloaded file, typically named Trust1Connecter-intel-3.8.8.dmg (or a similar version), and click it to open.
3. A new window will appear; click on Trust1Connector.pkg.
4. Finalize the installation by following the installer prompts: Click Continue, Click Install. Enter your system password and click Install Software. Once the confirmation appears, click Close.
You may then choose to move the installer file to the bin or keep it; removing the file does not affect the installed software.
Company-level Trust1Connector deployment and administration
If security restrictions prevent manual installation of Trust1Connector on company computers, IT administrators can deploy the software for all users. Trust1Connector is compatible with device management tools such as Microsoft Intune and Citrix. Starting with version v3.8.8, the following installation options are available to provide flexibility: - Default Installation Method: Available as an MSI for Windows or DMG for macOS, this method installs Trust1Connector on a per-user basis. It supports standalone systems and shared environments like Citrix. - Per-Machine Installation: This mode, available via MSI or DMG, is ideal for large enterprises using deployment tools like Microsoft Intune. It simplifies administrative management and updates while maintaining compatibility with Citrix and standalone systems. - Standalone Installation for Single Users: Provided as an MSI or DMG, this option installs the software on a per-user basis specifically for standalone machines. This mode is designed for single-user setups and does not support multi-user registry configurations.