Initial setup for a registered letter
To initiate the process in Penneo, click on Create New and select Registered Letter.
Assign a case file title for the Penneo registered letter by entering the desired name into the field located below Title.
Select the primary language for the Penneo case file. This language selection determines the interface language used by Penneo for the document recipient.
Security and storage settings
Designate a storage location for the Penneo registered letter by selecting a folder. To modify the destination, click Change next to the currently selected folder.
You may optionally enable extra security on the registered letter. With this security option enabled, recipients must validate their identity with an eID before reading the documents. During the recipient configuration phase, you can also restrict access to match a specific social security number so only the person with the corresponding eID can access the documents.
Recipients and document management
Add one or multiple recipients to the Penneo registered letter by clicking on Add new recipient.
Upload the files for the registered letter by clicking Click here to upload files. You can select one or multiple PDF documents to send.
Message templates and finalizing the letter
Optionally choose a predefined email template or write a custom email message to the recipients of the registered letter.
Complete the process by clicking on Send Registered Letter.