Yentl Denayer

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Activity overview

Latest activity by Yentl Denayer
  • Yentl Denayer created an article,

    Client responsible

    This article gives an overview of:  What is a client responsible? How can I add and remove a client responsible in a client relationship? When creating a client relationship When the client rela...

  • Yentl Denayer created an article,

    Get started with Penneo Sign - Swedish

    Aktivera din kostnadsfria testversion När du har begärt en kostnadsfri testversion av Penneo Sign får du ett e-postmeddelande med en aktiveringslänk. Följ länken för att skapa ditt konto och konfi...

  • Yentl Denayer created an article,

    Get started with Penneo Sign - Norwegian

    Aktivering av din gratis prøveversjon Når du har bedt om en gratis prøveversjon av Penneo Sign, vil du motta en e-post fra oss med en aktiveringslenke. Følg lenken for å opprette kontoen din og ko...

  • Yentl Denayer created an article,

    Get started with Penneo Sign

    Activating your free trial When you’ve requested a free trial of Penneo Sign, you’ll receive an email from us with an activation link. Follow the link to create your account, and configure your cr...

  • Yentl Denayer created an article,

    Client access

    Client access is a KYC feature that allows users to control which users can access a specific client relationship. By enabling and configuring client access in KYC, users will only be able to view ...

  • Yentl Denayer created an article,

    How to install the Trust1Connector

    Penneo uses Trust1Connector’s software to read identification data from your eID card. After selecting the .be ID as a signing method, you will be asked to download and install this software, in ca...

  • Yentl Denayer created an article,

    How to install the Trust1Connector on company level (for IT administrators)

    If you're unable to install the Trust1Connector on your company computer, it may be due to restrictions set by your IT department. To resolve this, you can contact your IT administrator and ask if ...

  • Yentl Denayer created an article,

    S/MIME

    There are 2 different S/MIME error codes that can show up in the emails you receive from Penneo. Problem 1 Error message:This message has a digital signature, but it was not verified because your b...

  • Yentl Denayer created an article,

    Password expiration

    By activating this feature, administrators can require all Penneo KYC users to change their passwords at a specified interval. Once their passwords have expired, users will need to create new passw...

  • Yentl Denayer created an article,

    Quarantined case files or documents

    If you encounter a case file that is delayed or quarantined, please reach out to our Technical Support team using our web form. This will allow us to manually finalize the case file for you. Be ...