Resuming Terminated Relationships

If it has not been five years since the client relationship ended, you will still find it in the "Terminated client relationships" folder.

Press on the client relationship, and a tab will appear on the right. Press the Reopen button. 

By doing so, the client relationship will be moved back to the "Client Relationships" folder. The client relationship will contain the information it included when it was archived. Therefore, if it has been long since the client relationship was created and terminated, it might be necessary to perform a new customer due diligence procedure and risk assessment.

Please note that a reactivated client relationship will count again in the total amount of clients included in your Penneo KYC subscription.