Should you need to export your client information, you can download a PDF-file from Penneo KYC.
- Open client relationship and choose Export client relationship
- Choose the language in which you would like to receive the file. If you cannot find your desired language, please reach out to our customer support
- Click Download file
What is in the file?
When downloading the client relationship, you will receive a PDF with the basic introductory elements of the company, plus the following subjects:
- Real owners
- Other roles in the company
- Company details
- Risk assessment
- PEP and sanctions check
- Risk assessment conclusion
Note that the exported PDF will not contain documents and ID's, which must be downloaded separately.
If you are not able to download the client relationship
Administrators are responsible for granting and revoking users’ permission to download a client relationship, so please contact the administrator of your company account if you cannot perform this action. The company administrator can find this function is under user permissions.
Downloading client information in bulk
If you would like to receive all your client relationships in bulk, then you can do so by connecting to our API and collecting them through that. You can read more about our API documentation here.