How to create an email signature for your company account

You can create an email signature for your company that will automatically be added to all emails sent through Penneo.

All emails sent by Penneo (for example, signing requests) are always sent through penneo@penneo.com. By creating an email signature, the signing recipient will have your contact information in case any issues or questions arise regarding the documents or the signature. Therefore, we recommend creating an email signature for your company before you start sending out case files.

Email signatures can only be created by administrators and applied company-wide - i.e., for all the users of the company account at once, not individually.

The following emails will contain the company signature: 

• Signing requests
• Reminders
• Finalisation
• Emails to copy recipients

How to create or change your company email signature: 

1. Click on Configure on the left side menu, and then Company. 
2. Choose the tab Email Signatures. 
3. Here you can change the company's email signature.
   1. If your company already has an email signature, you can simply copy it from your email and paste it here (without the logo)
   2. If you want the email to show the name of the specific user sending out the document for signature on behalf of your company, we recommend using the merge fields {{sender.name}} and {{sender.email}}; this way, Penneo system will automatically insert the name and email of the sender when forwarding the email.
   3. Note that there is no merge field for phone numbers. Therefore, if you include a phone number, it will be visible on the email signature of every user in your company account. 
   4. If you want to add the logo of your company to the signature, make sure to upload it through the image button and not to paste it from your signature into Penneo. 
      

      Once you have clicked on the image logo, you can click on Choose file under Upload and select your company logo there. Afterwards, you can click on Send it to the Server and finally OK. If you want to change the properties of the image, you can do so under the Image Info. 

      
4. Once you have created your email signature, click on Save changes at the bottom.