If the name of your signer is not visible in the document
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for documents signed before November 1st, 2023 - that is because the signer has chosen to activate Name and Address Protection (NAP) in the CPR registry.
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for documents signed from November 1st, 2023 - that is because the signer has chosen to activate Name and Address Protection (NAP) in the CPR registry, and you have enabled MitID with protected name as an allowed signing method in your company settings.
Signatures made using MitID with NAP appear in the final document in an anonymized form, as shown in the image below:
When opening the signed document in Adobe Reader, you can click on the paperclip icon to see the signature files as attachments, but the name of the signer will still be anonymized.
You can check the validity of the signature and the identity of the signer using Penneo’s Validator, as explained in this guide.
Are signatures made using MitID with Name and Address Protection (NAP) legally valid?
Yes, digital signatures made via MitID with NAP can be used in many cases.
Although the signer’s name is hidden, in the event of a dispute over the validity of the signature, public authorities can still access the CPR register to confirm the identity of the signer based on their unique MitID serial number.
However, some parties - including the Danish Business Authority - require the signer’s name to be visible in the signed documents.
I do not want to let signers use MitID with NAP, as I want their names to be visible on the final document
If you want to ensure that the signer's name is always visible in the signed documents, you can allow your signers to sign using an image of their handwritten signature instead - which the Danish Business Authority recognizes as valid for annual reports and exemption statements.
If you are an administrator of your company account, you can do so by enabling Simple Electronic Signatures (SES) via Image Upload as a signing method in your company settings.
Make sure to simultaneously disable MitID with protected name as an allowed signing method.
How to enable SES via Image Upload
To allow your signers to use Simple Electronic Signatures (SES) via Image Upload, this signing method needs to be enabled at a company level by an administrator.
To enable it, please follow this guide and checkmark the box next to Upload Image.
Once you have enabled SES at a company level, your signers who have MitID with NAP will be able to use SES Image Upload to sign (even if this signing method had not been enabled individually for them during the case file creation process).
When a signer tries to sign using MitID with NAP, they will see a warning that their name can’t be confirmed via MitID and will have the option to click on “Upload your signature picture” to sign.
Then, they will be presented with the option to upload a picture of their handwritten signature.