Registered Letters is a function that allows you to send case files containing documents that do not need to be signed, only viewed.
The case file can be followed up by looking at the log entry, to see who has opened the email and viewed the documents.
Follow the steps listed below, to find out how to send out registered letters:
- Click on Create New, and choose Registered Letter.
- Give your registered letter a case file title by typing it out in the field below Title.
- Choose which language your case file should have. The language you select determines the language of Penneo for the recipient of the documents.
- Select a folder to save your registered letter in. To select a folder, click on Change next to the currently selected folder.
- Optional: enable extra security on your registered letter. With this option enabled, the recipients must validate themselves with an eID before reading the documents. You can also restrict the documents to match a specific social security number so that only the person with the corresponding eID is able to access and view the documents, this option will be available when adding recipients.
- Click on Add new recipient to add a recipient. You can add multiple recipients.
Optional: Add a social security number (SSN) to your recipient. Choose the country for the SSN and type it in the field next to the country. Adding the SSN will make it so that only the recipient with the corresponding SSN will be able to view the documents. - Click on Click here to upload files, and choose one or multiple PDFs to send.
- Optional: choose an email template, or write a custom email message to your recipients.
- Click on Send Registered Letter.