Follow the instructions listed below to learn how to rename case files and folders.
- Locate the case file or folder that you want to rename.
- Hover over it in the archive. A pen icon will appear next to the title.
- Click the pen icon and type your desired title for the case file or folder in the field that appears.
- Finally, click Update.
You can also click on the case file and edit its name from the case file view as shown below.