Invitation to Penneo expired or invalid

• Step 1 - Contact account administrator
• Step 2 - Send reset email to user
• Step 3 - Add login credentials and activate user account

If you did not set up your user in time here is how to fix it.

Step 1 - Contact account administrator

1. Let your administrator know that you invitation have expired.

Step 2 - Send reset email to user

Your administrator can send a reset email:

1. Find user in user list and hover mouse over it
2. Edit user by clicking the dots and selecting Edit user or just click the name
   
   
3. Select the tab Reset credentials
4. Click Send reset email

Step 3 - Add login credentials and activate user account

When you have received the reset email do the following:

1. Click the link in the email you have received. The link sends you to your user profile page
2. Add your login credentials, classic credentials (username & password) or eID depending on what your admin have activated
3. Now log out of Penneo
4. Log in with your newly added credentials
5. You will see a notification telling you to finish your set up. Click on the button Request new activation link. This send you a new invitation
   
6. Click the link in the email you receive
7. Go through the steps in the setup
8. At the end click Start Penneo

Your user account is now active and ready for use